Store Shipping and Payment Info


All packages will ship via UPS. Cootie Browns is not responsible for damage in transit. All pie deliveries will arrive to all destinations in the nation two days from ship date not order date. We do not ship Thursday-Sunday. Any issues with shipping and package arrival, please notify us at 423-722-3700 Mon-Fri from 8 am-4 pm EST or email


Orders placed Sunday through Tuesday will be delivered the same week.
Order Day Sunday >  Ship Day Monday > Arrival Day Wednesday
Order Day Monday > Ship Day Tuesday > Arrival Day Thursday
Order Day Tuesday > Ship Day Wednesday > Arrival Day Friday

Orders placed Wednesday through Saturday will be delivered the following week and ship out on Monday or next business day if Monday is a holiday.


Please allow adequate time for pie to arrive for your event. Pies should be kept frozen upon arrival if not serving immediately.

All payments through the online store will be processed via PayPal. You do not have to have a PayPal account for purchase. You are able to check out using your credit card in the PayPal system.

No orders or payments will be accepted over the phone.

All sales are final.
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